NameCheap VS HostGator on Shared Linux Hosting Service Quality

NameCheap VS HostGator on Shared Linux Hosting Service Quality

Since both NameCheap and HostGator are companies noted for committing to offer high quality shared Linux hosting in the field, a great majority of our readers are at a loss about which one is better. Hence, we objectively evaluate their services by taking many factors into consideration, including their prices, features, performance and technical support.

In the end, we make a conclusion that HostGator is superior to NameCheap in every respect. In the following, we further unveil the secret of their services to help you get a comprehensive understanding of them. To begin with, we have worked out a table of their ratings based on our real hosting experience for at least 3 months and hundreds of comments from verified customers. Please read detailed ratings in the following table.

Rating NameCheap HostGator
Overall 3.5 stars 5 stars
Features 3 stars 5 stars
Loading Speed 3 stars 4.5 stars
Reliability 3.5 stars 4.5 stars
Technical Support 3.5 stars 4.5 stars
Price $2.95/mo $3.82/mo
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Distinctively, NameCheap receives ratings which are not very great, including 3.5 out of 5 stars in overall, reliability and support. By contrast, HostGator is rated 4.5 out of 5 stars in speed, reliability, support with its overall and features rated 5 stars. In below we further concentrate on their disparity with detailed analyses.


priceNameCheap offers 4 packages for Linux hosting including Value, Professional, Ultimate and Business Expert. Choosing these packages, customers cannot get flexible options in billing cycles because the package Value offers only yearly subscriptions.

In this part, HostGator offers more flexibility because it provides 1/3/6/12/24 billing cycles for its packages, including Hatchling, Baby and Business. NameCheap provides the starting price at $2.95/mo, whereas that of HostGator is $3.82/mo with a 45% discount for readers using the coupon code HG45PERCENT that is available via this promotional link.

HostGator Promotion Link Activation

Both services are affordable, but HostGator shared hosting is still more cost effective than NameCheap when considering the overall service and freebies. Besides, note that NameCheap only allows refunds within the first 14 days, while HostGator provides 45 days.

From the starting prices, it seems that NameCheap is much affordable than HostGator. However, it turns out that HostGator is truly budget when considering the monthly price of NameCheap Business can be high to 22.98/mo. More than that, all HostGator packages come with extra bonus as $100 Google AdWords Vouchers. Besides, NameCheap provides 14 days money back guarantee while HostGator offers 45 days full money back guarantee and anytime prorated money back guarantee.


featuresBoth of these two companies utilize the best cPanel which features a graphical interface and automation tools designed to simplify the process of hosting a website. Moreover, NameCheap uses a 1-click installer while HostGator adopts QuickInstall to help their customers to enhance the efficiency of install hundreds of the most popular applications.

Besides, they also differ with regard to basic features including disk space, email accounts, MySQL databases, and so forth. The NameCheap Value comes with 25 GB disk space, 50 email accounts and 50 MySQL databases. In comparison, all these resources offered by HostGator are unlimited. Please check the following table for more detailed information.

Price HostPapa HostGator
Plan in Comparison Value Hatching
Control Panel cPanel cPanel
Disk Space 25 GB Unlimited
Bandwidth Unlimited Unlimited
Email Addresses 50 Unlimited
MySQL Databases 50 Unlimited
PHP 5 Yes Yes
Ruby on Rails No Yes
Perl No Yes
FTP Access Yes Yes
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performanceTo fulfill the pledge of 99.9% uptime, NameCheap locates its data centers in UK and the US. These data centers are highlighted for fully redundant network and enterprise-grade servers.

By contrast, HostGator houses their servers in multiple reliable data centers covering an area ranging from 22,000 to 78,000 square feet. Besides, they boast redundant power, HVAC, fire detection system and 24/7 network monitoring.

To get an impartial comparison of their performance both in uptime and speed, we have hosted 2 websites on their servers respectively. As the consequence of our real time monitoring using Pingdom with 5 minutes intervals, NameCheap delivers 99.9% uptime while HostGator delivers 99.99%. Furthermore, NameCheap takes 570ms in server response time, whereas that of HostGator is 330ms.

Technical Support

supportBoth companies possess highly proficient and experienced technical staffs that have an excellent command of specialized knowledge on Linux hosting. NameCheap offers 24/7 support via live chat and email. By contrast, HostGator provides responsive and prompt support via a variety of channels including toll-free phone, live chat and email.

Their main difference in technical support is that NameCheap doesn’t support toll-free phone, which is the foremost method for those native speakers to solve their technical issues with high efficiency.

Conclusion – HostGator Is Recommended

With a close eye on their prices, features, performance, page loading speed and technical support, it is undoubtedly HostGator is superior to NameCheap in every way. Based on our real using experience and hundreds of real customer reviews, we impersonally think HostGator is worth a shot.

Besides, HostGator also achieves recognition from other professional websites such as BestHostingSearch and because of its budget price and excellent reliability.