The InMotion review is based on the community reputation, web hosting features, speed, reliability, technical support and price, from our editors’ true experience with this company for a whole year and the 788 real customer reviews by now.
InMotion Hosting (usually called as InMotion), founded in 2001 in Virginia Beach, is dedicated for small and medium sized businesses by offering a chain of comprehensive hosting solutions, including business class shared hosting, VPS, dedicated server and reseller hosting.
Now, InMotion Hosting is the leading web host in the industry, having over 200 employees, 2 data centers in the East Coast and West Coast US, 5,000 servers serving for approximately 500,000 domains and websites with 10,000 new business clients for each month.
InMotion is one of the best reputed hosting companies for people who are looking for a high quality and risk-free web host for website building.
InMotion Hosting has the terrific reputation in the field due to its great performance, reliability and technical support.
By now, there has been 1023 reviews received from verified customers at our sister site BestHostingSearch, the 99.1% of customers are happy with the service to InMotion Hosting. Read the InMotion review statistics chart as below, or check all the 1023 reviews at this page.
Meanwhile, InMotion has been accredited as one of the best web hosting by CNET and BBB, and also been recommended by Drupal.org for hosting Drupal sites.
The price of the hosting solution is starting at $6.99/mo regularly, but now this company offers a special 50% discount, reducing the rate to $3.49/mo for 2-year subscription for all visitors going through this special promotion link. The effective pricing table is as following.
1 year plan$3.99/mo
2 years plan$3.49/mo
100% Money Back Guarantee
As one of the most safe and secure web hosting companies, InMotion Hosting provides customers with 90 days money back guarantee. Thus, if customers are not satisfied with the hosting services, they can get their money back with no questions asked.
The 90 days money back is the longest refund period in the market. This policy can be valid for new customers who purchase any 1/2 years shared web hosting services (include Launch Plan, Power Plan, and Pro Plan) or any 6/12 months VPS hosting services (include VPS-1000, VPS-2000, and VPS-3000).
For customers who really want to terminate the account, it is worth noting that any cancellation request must be done via its exclusive electronic form.
As one of the most famous web hosting providers, InMotion comes with rich features that include unlimited allocation of disk space and monthly data transfer, free data backups, up to $300 of advertising credits, more than 310 advanced applications, as well as the latest languages of PHP 5, PERL 5, Python, MySQL 5, and many more.
Besides, this company offers pre-installed PrestaShop, which means customers who want to create a PrestaShop using InMotion hosting service don’t need to go through a complex software installation process. In addition, to enable customers manage their server easily, InMotion provides SSH.
Moreover, InMotion now offers SSD for new customers to enable them to get better hosting performance to run websites. Detailed feature information is listed in the following table.
Google AdWords$100 FREE
Bing/Yahoo Search$75 FREE
Full Refund90 Days
Max Speed Zone6X Faster
Ruby on RailYes
Max Speed Zone6X Faster
To guarantee the best performance, InMotion utilizes 2 data centers that come with 4 separate network providers, 7 fiber lines and over 20,000 MBits network bandwidth. Even, it keeps investing millions of USD on adding/upgrading the servers yearly since 2005.
In addition, the company is utilizing quality DELL servers featuring 32GB RAM, RAID 5 and 1000MBits connection to routers, and multiple Intel XEON multi-core CPUs. What’s more, its BGP4 network can efficiently prevent any downtime and network interruptions from happening, which make sure of the proper running of any websites.
Based on the performance testing against a WordPress site hosted with InMotion, we find that this testing site takes approximately only 0.67 second for page loading, and the 17 database queries take only 0.19 second. Read the statistics chart of performance testing result as below.
Max Speed Zone Technology
Additionally, the Max Speed Zone Technology of InMotion Hosting also makes a big difference on the improvement of page loading speed, which ensures the websites run 6 times faster than the speed offered by normal web hosting providers.
Without doubt, the location and infrastructure of data centers will affect the page loading and file downloading speed to the largest extent. After all, if the geographical location of webmasters or site visitors is far from that of data center, then the site content has to travel for a long time to be viewed by people. In this case, InMotion provides the Max Speed Zone technology by offering 2 world-class data centers which ensure the complete information covering of both west coast and east coast of USA, and give customers a choice of the data center according to the geographical position.
In addition to multiple data centers, InMotion Hosting also utilizes the largest ISPs and peering exchanges all over the world, which shorten data connection effectively. That’s why InMotion Hosting has the ability to achieve the fastest hosting speed.
InMotion delivers extremely reliable hosting service with their BGP4 network, up-to-date servers and network infrastructure. BGP4 network is a new technology used to prevent downtime in case of network interruption. When the downtime happens, it can switch the network provider intelligently while detecting any potential problems.
Since March 2012, we have set up a website uptime monitor for our another site hosted with InMotion, coming with a monitor scanning the availability of the site in every 5 minutes. So far, we haven’t detected any downtime for this site. InMotion committed 100% uptime in the real world, which is even better than their 99.99% uptime guarantee.
The company takes customer support very serious. Thus it provides 24/7 100% US technical support via toll-free telephone, live chat and email. What’s more, it promises a fast response time which averages under 90 seconds, as well as 100% on-site staff in their East Coast or West Coast office. Therefore, there is no need to worry about the solutions to technical problems whenever customers need help.
Besides, with the availability of live chat, some non English-speaking customers can also enjoy the responsive technical support.
Ease of Use
InMotion Hosting ensures the 100% compatibility with more than 300 popular scripts that are used for website creation by a lot of webmasters, such as the blog builder of WordPress, online store builder of Magento and many more. As the manual installation of these scripts takes time and energy, this hosting provider offers the 1-click application installer for free, with which you can finish the installation process simply via a few clicks.
In addition, this web host offers the auto-installation service for Joomla, PrestaShop, WordPress and BoldGrid. You can enable this service simply via the checkout process and choose your preferred scripts.
Only ensuring the easy script installation is not enough. InMotion Hosting also offers the cPanel control panel for the easy management of your hosting account, website files, MySQL database, emails, domains, FTP accounts, sub-domains and many more.
One of the greatest highlights of InMotion Hosting is their large and informative knowledge base, from which you can find a lot of useful video tutorials and textual posts to resolve your issues for web hosting, website creation, overall management, SEO, domain names and many more.
Even, there is a Q & A section available, which lists all the frequently asked questions along with the corresponding answers. From this special section, you can fix some simple and basic issues on your own, without the need to wait for the reply of the technical support staffs.
In addition, you are also allowed to contact some other experienced webmasters and experts from the large community, or, leave some questions that are not emergent in this platform. InMotion Hosting always has some staffs in this platform to resolve your issues timely.
Also, if you want to learn some worth-trying hosting experiences, you can participate in the forum section of this web host.
Is InMotion Hosting Good for Joomla?
In Addition to the excellent performance we’ve mentioned above, InMotion Hosting makes every effort to satisfy the needs of Joomla users by ensuring 100% Joomla compatibility. The servers of InMotion are all optimized to work with Joomla friendly, running with dual versions of PHP and MySQL – PHP 4/5, MySQL 4/5 to ensure the better compatibility.
Moreover, the servers are configured with suPHP, helping increase the security of the Joomla sites. Besides, the Apache modules are available to fully address the potential requirements of Joomla hosting users.
At the beginning of 2012, InMotion purchased the license of Softaculous instead of Fantastico for all the servers to improve the user experience on the 1-Click installation of Joomla site. Softaculous offers the easiest way to install the major versions of Joomla.
To optimize features for Joomla hosting, this company elaborately adopts lots of advanced technologies as what have been shown in the lists as below.
- Free SSD which plays a pivotal role for the improvement of performance and security.
- Pre-installation of Joomla.
- Secure remote access can be controlled via command line, simplifying the administration of servers.
Is InMotion Hosting Good for Drupal?
By choosing InMotion Hosting, the customers are entitled to enjoy a number of great features, making their web servers 100% Drupal compatible.
- InMotion Hosting allows dual versions of PHP in the server, including PHP 5.2.17 which is good for Drupal 6, and PHP 5.3.8 which is good for Drupal 7 & 8.
- PHP memory_limit is set up to 512MB, which is large enough to handle a very complex Drupal site, while the minimum memory requirement of Drupal hosting is only 32MB.
- Apache module mod_rewrite is installed, enabling clean URL to make a Drupal site more SEO-friendly. Other supported Apache modules include mod_mysql, mod_xml, mod_zlib, mod_rewrite, etc.
- PHP runs as suPHP, ensuring the most secure Drupal hosting environment. Furthermore, all the Drupal (auto-installation package), PHP and MySQL distributions are kept up-to-date.
Moreover, InMotion Hosting provides one-click Drupal installation, allowing customers to start a Drupal site by some simple clicks.
Is InMotion Hosting Good for bbPress?
bbPress is a small and light forum software, which keeps focusing on the ease of use, ease of integration, fast speed, and the allowance of great add-on features through WordPress extensive plugin system. Therefore, it runs better with a WordPress compatible web host.
After we have reviewed, this company guarantees 100% WordPress compatibility to provide a rich environment for proper bbPress installation and running.
Besides, in order to offer customers a user-friendly website building and managing process, the company provides the most intuitive and graphical based cPanel control panel and 1-click installer. Therefore, customers can control everything of their websites with the most basic computer knowledge, and can install bbPress with a few simple clicks.
Conclusion – InMotion Hosting is Highly Recommended
InMotion is highly recommended if you are looking for a fast, reliable and trusted hosting provider for small and medium sized site. If you plan to launch a new site, upgrade your current web hosting for better performance, or just move out from a nightmare, you shall not miss InMotion Hosting.