HostDime was established in late 2001 and till now it has hosted more than three million domains. It always focuses on the supplying of cloud hosting and offers professional managed hosting. In 2003, the company built its first data center in Orlando, and since then, it has kept expanding its business scope.
In this HostDime review, you are provided with the most honest and detailed information about HostDime. We make this review based on its price, features, reliability and customer support, focusing on its advantages and disadvantages in every aspect.
Note that this review mainly analyses their managed VPS hosting solution.
HostDime Is Expensive
HostDime only provides webmasters with three VPS hosting solutions. It claims that the three hosting plans are enterprise-class and makes them pricing very high. The hosting solution is charged starting at $65/mo. What a surprisingly high pricing level!
Even though the company offers 45 days money back guarantee, we still believe that few customers can accept so expensive hosting. Besides, the truth tells us that you can hardly get your money back easily even with the 45 days guarantee money back guarantee. Plus, this guarantee only applies to the new reseller and VPS services.
As far as we know, HostDime does not offer any discounts for customers. On the contrary, it hides some fees we nearly ignore. It charges for the setup of SSL Certificates, which means that you have to pay at least $30 for that, and you may need to pay $300 at most for the setup of Comdo EV SSL Certificate. It only exempts the setup fee of private dedicated IP address (value $4).
Note that all fees we mentioned do not include taxes, so if you still want to go with HostDime, you’d better prepare to pay more than your original budget.
Features Are Not Worth Its Prices
It is undeniable that HostDime does provide sufficient space and resources for VPS hosting demanders. However, it is far from being enough for large enterprises owners.
We list some features of the basic plan you may concern, and you will know how ridiculous its pricing is.
- 60 GB SSD RAID 10 storage
- 2 GB RAM
- 5 TB premium bandwidth
- DDoS protection
- 24/7 in-house support
- Softculous auto installer
- cPanel control panel
As you can see, HostDime provides very limited features at expensive prices, while other web hosts provide many unlimited features and much more affordable prices. As some important features can not be found in its official website, perhaps it just ignore the importance of these features for customers.
Poor Performance Makes It Unreliable
Infrastructure and hardware is a major factor for the good performance of a service. The company has its own-managed data centers in Orlando, Florida, which ensures its entire control over servers and other related equipment.
Though its 25,000 square feet data centers are enhanced with advanced technologies, constant 72F/45% humidity precision control, robust power infrastructure and security system, it still fails to keep its 99.9% uptime guarantee. We collect innumerable user comments on the Internet and find that it is unstable and slow.
Many customers complain that downtimes frequently incur in recent years, and the page loading speed is slower than before. Perhaps HostDime has more customers to deal with and pays less attention to its quality after it began building global businesses from 2010. All in all, its poor performance in speed and uptime of their hosting is disappointing.
Technical Support Is Barely Satisfying
HostDime offers live chat and phone call support. Except the 24/7 live chat, you have to rely on its phone call when in need. But the question is that the phone support is available during business hours only. Some customers reflect that they have to wait for over one hour before staffs reply them especially in peaks.
Conclusion – Not Recommended
For beginners and individual bloggers, it is unnecessary to choose such an expensive hosting plan. According to our years’ experience of reviewing hosting providers, we think HostDime is not an excellent choice for webmasters. After all, you can get the better VPS solutions that give you a better experience of managing websites at the similar pricing level. The following options all provide affordable and powerful VPS.