Arvixe, established in 2003 by Arvand Sabetian, is a professional and world-class company dealing with shared, reseller, dedicated servers and VPS hosting service. They used to be proud to supply customers with a rare combination of affordability, quality and reliability.
In below, we would like to have an all-rounded review on this company’s VPS hosting service from customer sentiment rating, pricing, features, support and performance aspects, and make clear whether Arvixe VPS hosting is worth a try or not.
In below, there are editorial ratings on this company’s VPS hosting quality.
Customer Sentiment Rating
We have collected the customer reviews online and have found that this web host received so many complaints especially for the aspects of technical support and the frequent downtime. You can check more information in the following chart or pay a visit to this review page.
In addition, this web host goes in downhill in recent years. Below is how their customers view their service now.
Pros for Arvixe VPS Hosting – Features
As the hosting feature is the mostly-emphasized and concerned aspect in VPS hosting, Arvixe endows a handful of robust features in the plans. In details, all plans can successfully run on CentOS 6 operating system, and come with the root administrative access which enables all users to access the current operating system and install their preferred software and applications without any limit.
What’s more, to enhance the security and integrity of data or files, all plans are packed with SFTP/Shell Access service and SSL certificate. And each plan includes free domain name for life and consists of unlimited FTP accounts, sub-domains, domain aliases, mail boxes, hosting accounts, etc. Among all the plans, the entry level – VPS Class Lite plan is set with 20GB disk space, 1GB memory, 2 CPU cores, 1 IP address and unlimited monthly bandwidth.
As for the other two plans, there are more powerful features available. The easy-to-use cPanel, which comes with Softaculous Script installer, allows webmasters to have an automatic and easy software installation. With the VPS Class Pro plan, you can obtain up to 8 100GB disk space, 3GB memory, CPU cores, 2 IP addresses and unlimited monthly bandwidth as well.
Cons for Arvixe VPS Hosting – Price, Performance and Support
Pricing & Packages
To largely cover individual needs and demands, Arvixe offers webmasters Linux and Windows VPS hosting service. For the price, we will focus on the Linux VPS hosting afterwards. In the Linux hosting, this web host generously provides customers with 2 packages – VPS Class and VPS Class Pro.
Furthermore, Arvixe rates each plan at the different prices of $40/mo and $70/mo. Frankly speaking, these prices are not costly, but are also not budget-friendly as compared with many other cost-effective hosting providers we have tried.
Arvixe VPS hosting used to be the reliable solution. To make sure that the server runs without any interruption, this company adopts DDoS attack response technology and all-day-night security updates. In addition, Arvixe also attaches great importance to server performance by equipping all data centers located in New Jersey, Dallas and Chicago with the SAS 70 Type II certification. In the meantime, it runs all mail servers on SSD drives in RAID 10.
However, from our monitoring results in the passing months, Arvixe fails to achieve the fast and reliable hosting. Instead, they require 697 ms for each server request averagely and only achieves a 99.75% uptime.
As a customer-oriented company, Arvixe used to commit to serving all customers heart and soul. It gets all users well-equipped with 24×7 live chat, email ticket and phone call support. And more, to serve as many customers as possible, this company has US-based tech support during the US day time, while it has Middle East or Indian techs during the US night time. Both supports are experienced and knowledgeable.
For some independent customers, Arvixe provides them with sufficient solutions and answers in the knowledgebase. And customers are allowed to discuss their own issues and exchange related experience with other users in the discussion board.
To be frank, the technical support of Arvixe is great. But now, most webmasters are not satisfied due to the following reasons.
- Their reply speed turns to be slow.
- The live chat support is hard to get.
- The email support always needs the long waiting time.
In summary, Arvixe VPS hosting is not recommended for people who are in search for a feature-rich, ultra-reliable, fast and affordable web host. After all, they fail to do the good job for all of these aspects. In this case, if you need a quality VPS web host, you’d better try the below options.