Trying to figure out whether 1and1 and GoDaddy are trust-worthy web hosts that provide all-in-one hosting services, we have been searching for a wide range of comments and reviews from the real world. Meanwhile, our experienced editors hosted 2 same-sized websites on the shared platforms and kept observing the sites closely every 5 minutes 6 months ago.
Based on the verified feedbacks from real customers and the experimental records on the 2 sites, we worked out the following overall rating table concerning the very significant aspects of price, features, reliability, performance and technical support. This table suggests general information about the providers. In-depth details proceed.
|Plan in Comparison||Unlimited||Deluxe|
|Read More||1and1 Review||GoDaddy Review|
Price & Packages
Both web hosts have released 3 optional solutions to enable people to choose the most appropriate one for personal preference. Unlimited, Unlimited Plus and Unlimited Pro are 1and1 hosting packages priced at $7.99/mo, $9.99/mo and $14.99/mo respectively. However, people who now sign up the plans are able to enjoy the promotional discount and obtain the effective price of $0.99/mo, $4.99/mo and $8.99/mo. Note that the offer only applies to 1-year term.
When try to sign up, we find that there are many other recommended applications in the process of submitting the order including SEO spotlight for $9.99/mo, mobile website builder for $2.99/mo, CDN for $4.99/mo, Norton system protection for $4.99/mo and more. Keep cautious that these listed applications have a short term of free trial, and after the term, the fees will be automatically renewed through customers’ accounts.
GoDaddy asks for higher prices in the packages of Economy, Deluxe and Ultimate than those of its competitor. The regular prices start from $9.99/mo, $13.49/mo and $21.99/mo respectively, and at present the company launches a promotion so that the prices are as low as $5.99/mo, $6.49/mo and $13.49/mo.
A difference between 1and1 and GoDaddy is that discount of GoDaddy are only offered to customers who purchase its service for more than 1 year, while 1and1 provides special offer in the first year only. The implication is that once you choose them, you’d better stick with their services unless you are willing to withstand losses during cancellation and change process.
To judge a service is good or not, the integrated features count for an important part. Considering the charges of the Unlimited plan from 1and1 and Economy from GoDaddy are close, so we choose them as the comparison targets to figure out who is more feature rich.
|Plan in Comparison||Unlimited||Economy|
|Disk Space||Unlimited||100 GB|
|Ruby on Rails|
Being different from GoDaddy who provides user-friendly cPanel as control panel, 1and1 develops their own control panel, with which we had a try and found that the interface is not well arranged as cPanel, and to fully manage every aspect of websites requires some degree of technical background.
Reliability & Performance
To create a sound network environment and ensure every hosted websites accessible, both companies work very hard to live up to the commitments of 99.9% uptime. From what we have recorded in the past 30 days, the average uptime for 1and1 is 99.91%, the other is 99.93%. The satisfying results come from the 24×7 server monitoring by technicians and the power redundancy backups.
1and1 has two high-tech data centers in separated locations equipped with high quality servers and redundant networks. While its competitor has multiple data centers located in US, Europe and the Pacific-Asia region, so that customers are able to choose the closest location to run their sites fast. Even so, the tested average figures for the former and the latter are 757ms and 784ms, which lags far behind those of some other leading hosts we have reviewed, for example, InMotion Hosting.
For both 1and1 and GoDaddy customers, they are allowed to contact the technical support team to ask for help for any encountered technical problems 24×7 by making a phone call and sending an email. The professional and knowledgeable representatives are willing to lend a hand. In addition, knowledgebase including in-depth articles and video tutorials is available to customers where they can find answers to some common issues on own.
However, unlike many reputed web hosts offering support through live chat, the 2 companies don’t, which makes customers who are unable to communicate with support consultants on phone smoothly can’t get instant assistance.
Are 1and1 and GoDaddy Reliable Web Hosts?
Yes, to some degree. From the comparison above, both companies offer attempting discounts and good uptime. However, the loading speed is not so fast that can hardly satisfy most of the basic demands for hosting websites. More importantly, the lack of live chat stops customers seeking help in a convenient and efficient way.
For better alternatives that provide cost-effective service, we have listed some other reliable web hosting providers in below.