1and1 and DreamHost are global leaders in providing various web solutions such as domain registration and web hosting. They are followed by millions of users because they promise to offer affordable plans without compromising reliability and strength. If both companies are as good as they look, users may be puzzled at which one to go for.
Our editors are going to compare Linux shared hosting service offered by the two companies since this type of hosting enjoys the largest number of users. As usual, the comparison shall involve price, features, performance and technical support, which are all key factors to evaluate a host.
|Plan in Comparison||Unlimited Plan||Happy Hosting|
|Technical Support||1and1 Review||DreamHost Review|
Plans and Pricing
1and1 offers four Linux shared hosting plans – Starter, Unlimited, Unlimited Plus and Unlimited Pro, with a regular starting price of $3.99/mo, $6.99/mo, $9.99/mo and $14.99/mo. To be honest, the regular prices are not competitive at all. To attract customers, they have reduced the prices to $0.99/mo, $4.99/mo and $9.99/mo for annual contract term.
Compared with 1and1, DreamHost offers only one shared hosting plan charging $8.95/mo. The good news is this plan is reduced to $5.95/mo with one free domain name for life through a 34% discount. Plus, it doesn’t charge additional fees for domain privacy.
We choose to compare the Unlimited Plan from 1and1 with the Happy Hosting plan from DreamHost since their regular prices are almost the same. A full package of Happy Hosting covers all the standard features including PHP 5 Support, SSL Secure Server, Full Unix Shell, Ruby On Rails, Perl Support, Python support, SSI, Full CGI Scripts, unlimited MySQL Databases, etc. The one-click installer greatly simplifies the process of installing and updating popular applications.
The Unlimited Plan shares all the basic features with Happy Hosting. Besides, it has more marketing features such as optional SEO Spotlight, Downloadable Green Logo, Spreadshirt Merchandising, E-mail Marketing Manager, etc. In this sense, it is a better choice for small businesses.
A table has been drawn in the following. Here, to help you learn more about their similarities and differences, we also have included BlueHost Plus plan in the comparison.
|Plan in Comparison||Unlimited Plus||Happy Hosting||Plus|
|Money Back Guarantee||30 Days||97 Days||Anytime|
Uptime and Speed
According to the table above, both companies are proud of their uptime. In specific, they both have set up high performance data centers featured by:
- Redundant technology at all levels;
- Parallel data processing in separate places;
- A 300 Gbit/s external connectivity;
- SSL encrypted data transfer and an external firewall;
- Foundry and Cisco network infrastructure.
All these efforts are made to ensure maximum reliability and speed. According to our real-time monitoring, however, the results are not excellent. DreamHost, for instance, only achieves a 99.92% uptime and requires 500 ms for server response.
As for customer service, 1and1 offers official help via phone and email only. No live chat. This is quite disappointing because live chat is usually the first way to go in urgent cases. If it is not a very technical or pressing issue, users can take time to browse FAQ pages for answers or search for articles by category in 1and1 Help Center.
DreamHost has a wiki page similar to 1and1’s help center. This page releases the latest changes and most useful information for web hosting users. Another information source is DreamHost Forum where users can share hosting experience, get the latest happening or offer suggestions.
DreamHost offers 24/7 in-house support and promises that help is just a few clicks away. However, it’s important to note that their phone call and live chat support are premium options, costing you $14.95 for each month.
With this 1and1 VS DreamHost comparison, we come to the conclusion that both hosts fail to deliver the top-notch web hosting service with fast speed, rich features, great uptime and responsive support. In this case, we recommend neither of them but suggest you to have a try on the following three hosting providers.